/* Работният поток: изпълнени стъпки и разрешения в отговора (§11.2), панелът на тикета и
   опашката на персонала (FR-09, FR-19). Само токените от styles.css — светла и тъмна тема;
   смисълът е в текста и знака (✓ ✗ – ⏳), никога само в цвета. Бутони ≥ 48px за ръкавици. */

/* ---------- Стъпка в отговора ---------- */

.step-ctl {
  margin-top: 0.6rem;
  padding-top: 0.55rem;
  border-top: 1px dashed var(--line-strong);
  display: grid;
  gap: 0.45rem;
}
.step-status {
  margin: 0;
  font-weight: 600;
}
.step-status:focus {
  outline: 3px solid var(--focus);
  outline-offset: 2px;
}
.step-mark {
  display: inline-block;
  min-width: 1.2rem;
  font-weight: 800;
}
.step-ok .step-mark {
  color: var(--ok-ink);
}
.step-ko .step-mark {
  color: var(--err-ink);
}
.step-note-text {
  font-weight: 400;
}
.step-record {
  margin: 0;
  padding: 0;
  border: 0;
  min-width: 0;
}
.step-record legend {
  padding: 0;
  margin-bottom: 0.35rem;
  font-weight: 700;
  font-size: 0.95rem;
}
.step-buttons {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(7.5rem, 1fr));
  gap: 0.45rem;
}
.btn-step {
  min-height: var(--tap);
}
.step-note {
  margin-top: 0.45rem;
}
.step-note summary {
  min-height: 2.75rem;
  display: flex;
  align-items: center;
  cursor: pointer;
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 3px;
}
.step-note label,
.step-decide label {
  display: block;
  font-weight: 600;
  margin: 0.25rem 0;
}
.step-msg {
  margin: 0;
  color: var(--err-ink);
  font-weight: 600;
}
.step-msg:empty {
  display: none;
}

/* Разрешението */
.step-approval-box {
  display: grid;
  gap: 0.45rem;
  padding: 0.5rem 0.65rem;
  background: var(--surface);
  color: var(--ink);
  border: 2px solid var(--line-strong);
  border-radius: var(--radius);
}
.step-approval {
  margin: 0;
  font-weight: 600;
}
.step-granted {
  color: var(--ok-ink);
}
.step-denied {
  color: var(--err-ink);
}
.step-attest {
  display: grid;
  gap: 0.45rem;
}
.step-attest .check-row {
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
  font-weight: 600;
}
.step-attest input[type='checkbox'] {
  width: 1.5rem;
  min-height: 1.5rem;
  height: 1.5rem;
  margin-top: 0.1rem;
  flex: none;
}
.step-decide {
  display: grid;
  gap: 0.35rem;
}

/* ---------- Панелът на тикета ---------- */

.ticket-panel {
  display: grid;
  gap: 0.6rem;
  margin: 0.5rem 0;
}
.ticket-panel:empty {
  display: none;
}
.ticket-head {
  margin: 0;
  font-size: 1rem;
}
.ticket-facts {
  margin: 0;
}
.flow-note {
  margin: 0;
  padding: 0.55rem 0.7rem;
  background: var(--surface-2);
  color: var(--ink);
  border: 2px solid var(--line-strong);
  border-radius: var(--radius);
}
.flow-note h4 {
  margin: 0 0 0.35rem;
  font-size: 0.95rem;
}
.flow-note ul {
  margin: 0.25rem 0;
  padding-left: 1.2rem;
}
.flow-note p {
  margin: 0.25rem 0;
}
.flow-paused {
  background: var(--warn-bg);
  color: var(--warn-ink);
  border-color: var(--warn-line);
  font-weight: 600;
}
.flow-request {
  background: var(--accent-soft);
  border-color: var(--accent);
}
.flow-actions {
  display: grid;
  gap: 0.45rem;
}
.flow-checks {
  border: 0;
  padding: 0;
  margin: 0 0 0.9rem;
}
.flow-checks legend {
  font-weight: 600;
  margin-bottom: 0.35rem;
}
.flow-checks .check-row {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-height: 2.75rem;
}
.flow-checks input[type='checkbox'] {
  width: 1.4rem;
  min-height: 1.4rem;
  height: 1.4rem;
}

/* ---------- Опашката ---------- */

.queue-views {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
}
.queue-filter {
  display: inline-flex;
  flex-direction: column;
  gap: 0.15rem;
  font-weight: 600;
  font-size: 0.875rem;
}
.queue-filter select {
  min-height: 2.75rem;
  width: auto;
}
.queue-list {
  display: grid;
  gap: 0.45rem;
}
.queue-row {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: center;
  gap: 0.5rem;
}
.queue-row .step-msg {
  grid-column: 1 / -1;
}
.queue-open {
  min-width: 0;
}

@media (max-width: 640px) {
  .queue-row {
    grid-template-columns: 1fr;
  }
  .step-buttons {
    grid-template-columns: 1fr;
  }
}